Existing Loan Information
Current customers of Colonial Savings can access their mortgage account information safely and securely 24 / 7 / 365 at ServiceHomeLoan.com.
What can I see?
- General information: current loan balance, interest rate, monthly payment breakdown, important dates
- Escrow information: escrow balance, property tax and insurance information
- A monthly transaction history featuring the current year and full previous year
- Mortgage interest and property tax information for annual tax purposes
- FAQs on mortgage loan servicing and escrow accounts
What can I do?
- Correspond securely with Colonial staff using Secure Messaging
- Update and manage email addresses
- Request a payoff
What is needed for access?
- Once your loan is funded, go to ServiceHomeLoan.com and go through the LOG-IN process where more detailed instructions are presented
- If you recently processed a loan with us and accepted electronic disclosures, you may already have the necessary information to log-in - the website will guide you.
Coming soon to ServiceHomeLoan.com!
- Electronic Statements
- Electronic Payment Methods
If you have questions of Mortgage Services now, you can call 1-800-937-6002, or click here to send our Mortgage Services team an email.
NOTE - email is not secure. Do not send personal or confidential information using email.

